get 20% off your 1st booking with discount code NEWLEAF

Waste Policy Agreement

To ensure a clear understanding of how waste generated during your gardening service is handled, please read the following terms before completing your booking.

     

      1. Waste Disposal During the Service

           

            • Any green waste generated during your gardening service will be placed in your provided green waste bin, if available.

            • Your booking includes a limited number of waste boxes (77cmx54cmx46cm) based on the service duration:

                 

                  • 1-2 hour appointments: 1 waste box included

                  • Half-day appointments (3.5 hours): 2 waste boxes included

                  • Full-day appointments (7 hours): 4 waste boxes included

          1. Additional Waste

               

                • If the green waste exceeds the included amount, additional waste boxes will be used and charged at £19.99 per box.

                • If the total waste exceeds 4 boxes, it will be categorized as a half load (£80) or a full load (£160) transit size van, which will be collected by our designated waste partner upon verbal confirmation from you the client.

                • Additional charges for excess waste will be automatically billed to the payment method used during booking and receipt provided via email.

            1. Opting Out of Waste Removal

                 

                  • If you do not wish to be charged for additional waste, you must inform the service team at the beginning of the appointment.

                  • Any waste left behind will be left loose in a location specified by you.

              1. Exclusions

                   

                    • This policy applies only to green waste (e.g., grass clippings, leaves, small branches under 5cm in diameter).

                    • We do not handle or remove soil, stumps, large branches (over 5cm in diameter), or any other non-green waste.

                1. Disputes and Damage

                     

                      • If you have any concerns about waste removal or charges, you must raise them with the service team before they leave your property.

                  1. Liability

                       

                        • Now Gardening is not liable for any delays caused by insufficient waste bin space or access restrictions that prevent efficient waste removal.

                  By ticking the box and booking a service, you confirm that you have read and agreed to this waste policy and accept any applicable charges for excess waste as outlined above.